Setting up Incident Solution Groups in EM12c

When allowing access to EM12c to multiple teams, each of these teams will have its own responsibility for specific Targets in the Datacentre.

Screen Shot 2013-11-25 at 18.12.58

In this article I describe the approach to setup Solution Groups in EM12c.

Thanks to Ana McCollum (Oracle) for introducing me this approach. 

Setting up Incident Solution Groups in EM12c

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4 thoughts on “Setting up Incident Solution Groups in EM12c

  1. Have you had any experience in having the Incidents generate an Incident in another system such as Remedy ?

    1. I have been involved in a project where we evaluated the EM Connector (because that is what you need) for HP SC. The EM Connector for Remedy will work more or less the same. You would need to download the Connector from the Self Update page and next refer to it via a Notification Method that is assigned to an Incident Rule.
      Regards
      Rob

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