Too often you or a team member have the best intention to test and QA before production, yet a duplicate system or production data is not available. With a production milestone date looming, a last-minute scramble locates an environment and some data, and a test is performed. So, is it really ready for production? Later, a tragic story unfolds, with the production rollout negatively impacting customers, team members working overtime to restore service, and later executive management asking for a post-mortem.
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